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In this episode, Jonathan Fontaine welcomes Carl Savard from Schneider Electric to discuss the importance of technical services in industrial and commercial electrical projects.
With more than 26 years of experience at Schneider Electric, Carl shares his professional journey, expertise, and several real-world examples that help illustrate the role of coordination studies, electrical protection, and system optimization.
Discover Carl’s career journey and his experience with Schneider Electric.
Carl reflects on his professional path, from electrical distribution to becoming a Schneider Electric services specialist.
A discussion about personal challenges, half marathons, Paris, New York, Boston, and the importance of pushing beyond one’s limits.
An overview of different customer profiles and the growing need for technical expertise.
How to ensure the correct circuit breaker trips during a fault and prevent major outages.
Why protection relays must be properly configured after installation.
Testing, settings validation, extended warranties, and reduced startup issues.
Why more and more contractors are turning to specialists for support.
How to identify weak points that could lead to significant equipment damage.
Understanding arc flash hazards and the measures needed to reduce risks.
Protective clothing, labeling, remote operation, and robotic assistance for maintenance activities.
Why some transformers overheat and how to identify the source of the issue.
Using measurement tools and connected platforms to diagnose system anomalies.
How Schneider Electric services help contractors differentiate themselves and better serve their customers.
Measuring, analyzing, and understanding what is really happening on an electrical network.
Real-world examples of voltage fluctuations and collaboration with Hydro-Québec.
Why it is important to protect an entire installation rather than just a single device.
An overview of residential, commercial, and industrial protection solutions.
How a few hundred dollars invested today can prevent thousands of dollars in damage.
The various options available depending on the type of installation.
Enhancements and improvements introduced in the latest generation of protective breakers.
A mobile expertise center showcasing the latest products, technologies, and solutions directly at customer sites.
"In the electrical industry, you don't solve problems blindly. First, you measure, then you understand, and finally, you act."
